SECURE HOSTED SERVICE
Thomson Reuters secure hosted application service provides clients with
a convenient solution for deployment of cvmail within their organizations.
The service provides immediate and full access to all the functionality in
cvmail without the need to worry about the implementation, support and
management of the underlying technology.
In creating the cvmail service, Thomson Reuters has established a hosted
environment that provides for a secure, high availability Software as a
Service (SaaS) offering for our clients. More specifically, the services include:
SECURE HOSTING FACILITIES
- Secure hosting facilities located in Sydney and London protected by 24x7 security guards and video surveillance
- 24x7 physical access to hosting locations managed through controlled user access lists
- Secure server environment within a locked cage, within the hosting facility, with access restricted to pre-registered individuals only
HIGH AVAILABILITY AND RELIABILITY
- Highly redundant server and network infrastructure built in at all levels to ensure high availability and reliability
- Fully documented and tested business continuity plans for hosted services minimise business impact
- Proactive monitoring and management of all hardware, software applications and operating systems software
- Comprehensive operational support services including offsite data backup and archive
DATA AND APPLICATIONS SECURITY
- 128-bit SSL encryption for secure data transmission and access
- Intrusion detection and 3rd party penetration testing of applications and infrastructure
- Secure user access to applications via username / password
- Role-based user security to protect against unauthorised data and functional access
- Audit trails of all user actions